When you place your order before 2 p.m. Central time, it will generally be processed the same day and ship within 1-3 business days. Many of the items available on our site will be shipped to you directly from the manufacturer's warehouses around the country, and should arrive in approximately 11 days with the exception of custom items. Additional shipping charges (if applicable) will display in your shopping cart before you make the final decision to check out.
Seat Covers, Car Covers and Dashboard Covers are all made to order, and the additional production time can add up to 2-3 weeks to your final delivery date.
Items that are being shipped within the continental United States will be sent via either FedEx or UPS ground shipping methods, and we will provide a tracking number for your convenience via email as soon as your order has been completely shipped. Orders that are shipped to Alaska or Hawaii will require an additional shipping charge, so please contact us before placing your order for a shipping and delivery time estimate. We do not currently ship orders outside of the United States. If you place an order without requesting and confirming an additional shipping charge, you will be automatically billed for the applicable rate.
While we do offer shipping to APO/FPO addresses for some items, please contact us for more information before placing your order.
AutoMatStore.com offers free ground shipping on all of our products to both commercial and residential addresses within the U.S.; however, free shipping is not available to Alaska or Hawaii. Shipping charges to those two locations are available on the checkout page before you place your order.**While all of our products do qualify for free shipping, some restrictions may apply. AutoMatStore.com reserves the right to change or end the Free Shipping offer at any time.
TRACK MY ORDER
Tracking your order has never been easier. We now offer a 'Track My Order' option that allows you to see exactly where your items are as well as an estimated shipping date. You will also receive a shipping confirmation with your tracking number for your convenience.
EXPEDITE YOUR SHIPMENT
Need your order faster? No problem! We're happy to work with you, and expedited shipping options are available by calling one of our helpful customer service representatives. Rates will vary based on your location and how quickly you would like your order shipped. Expedited shipments may not be available to Hawaii, Alaska, US Territories and Military APO/FPO addresses.
Not comfortable ordering online? Give our friendly Customer Service team a call at 1-888-360-6068 anytime 8:30-4:30 CST Monday - Friday and we can take your order over the phone. And yes, you will still get free shipping on your order!
100% SATISFACTION GUARANTEE
No matter your choice of product, you can rest assured that you will receive exactly the product that you selected and that it will be durable and reliable. Contact us within 30 days of receipt of your order and you can easily return your products to our attention using our Rapid RMA (Return Merchandise Authorization) process. Please note: Do not return items to our warehouse as you run the risk of forfeiting all or part of your refund.
When your package arrives, you may have to sign for it. Otherwise, be sure you have a secure location where the package can be stored until you can retrieve it.
We know that you will be delighted with your order from AutoMatStore.com and want to share your story. Visit our Facebook page or contact our Customer Service team with any feedback (or just to send a picture of your newly-outfitted ride!).